Terms and Conditions

Glyn-Coch Website

GENERAL

  1. The purpose of this website (http://www.glyn-coch.com) is to provide you with information about the Glyn-Coch Studios , St Clears.

  2. The owners of the website are Huw and Thelma Jones, Glyn-Coch Farm, Fynnongain Lane, Pwll-Trap, St Clears, Carmarthenshire SA33 4AR

  3. You can contact us by phoning 01994 231 867 or by e-mail at webmaster@glyn-coch.com

  4. Unless stated otherwise, Huw and Thelma Jones own the copyright of all pictures, logos, illustrations, text and other intellectual property which appear on or form part of this website. In case of disputes, or for permission to use extracts, please contact me in the first instance.

  5. All information given in the website is believed to be true at the time of publication. We try to clearly separate facts from estimates or opinions. All opinions expressed are the responsibility of their respective authors and not of Glyn-Coch Studios or of the Website. 

  6. While we attempt to keep the site up to date, facts may change between updates. Please contact us  for the most recent information.

  7.   Inclusion in the website of particular third party goods or services in no way serves as an endorsement of them or their products by the Website or its owners.

  8.   We include links to third party web sites for your convenience, but cannot take responsibility for these (or other third party) websites.

  9.  We cannot take any responsibility for damage caused to your equipment, your person or your business by your use of information contained in this website or for your visit to, or equipment or facilities belonging to Glyn-Coch Craft Centre

  10. Apart from the standard script supplied for the statistics package, the website is based on simple html code, and should not adversely affect your computer. We cannot take responsibility for any damage caused to your computer, but should you experience any problems, please let us know so that we can remove any suspect pages. 

  11. We do use popular Web Statistics packages (www.statcounter.com  and Google Webmaster Tools), and an online survey (iPerception(4Q) Surveys) to monitor the performance of the website. We do not keep any information (apart from statistical summaries) for more then a month. )More information below.

  12. While we cannot take responsibility for problems that may arise from your use of the website, we would like to hear if you do experience problems, so that we can improve the site for you and for other users 

 

COOKIES

  1. In May 2012 the EU Cookies Directive comes into force in the UK. This is a somewhat complex piece of legislation as Statcounter explains in a document which you can see here. We will update this section (and the website) as the interpretation of the rules become clearer. It is our intention to stay within the law on Cookies, while continuing to offer you the best possible service. If you have any comments please contact me at 01994 231 867 or by e-mail at webmaster at glyn-coch dot com 

  2. We use two monitoring packages that may leave cookies on your web browser. They are Statcounter and iPerceptions (4Q). Statcounter automatically reports technical information about the use of the website, and iPerceptions(4Q) asks some visitors to the website for their opinion about its layout and usefulness. A combination of these two types of information is useful to us when we try to improve the website.

  3. The Statcounter package leaves a cookie on your Browser. This Cookie is a simple text file containing a number, which is used to show whether you are a first time or returning visitor to this website. It cannot be used to identify you or your address, or to gather any personal information about you. It is used simply to help Statcounter to compile information such as which pages of our website first time users go to, and whether repeat visitors go to the same or other pages. This helps us to improve the website, and hopefully make it more useful to you. For a full description see www.statcounter.com

  4. You can read more about iPerception(4Q) Surveys here, and about their use of Cookies here. If you wish to opt out of all iPerceptions(4Q) surveys you can do so by e-mailing support@iPerceptions.com  You can learn more about iPerception(4Q) Surveys by contacting them at privacy@iPerceptions.com, or by writing to them at: iPerceptions Inc.4999 St. Catherine Street West,  Suite 500 Montreal, QC, H3Z-1T3, Canada

  5.  You can stop your Browser accepting Cookies, usually by going to the "Tools/Options/Privacy" menu in your Browser. Note: Changing this general setting will apply equally to all websites you visit, and may mean that you lose information in on line shops, or have to log in every time you visit some websites. Some Browsers (e.g.' Firefox - use "exceptions" button in the Privacy menu - see above)  may allow you to select websites that you want to block, so you can avoid blocking the most important ones.

  6. Alternatively you can specifically stop receiving cookies from Statcounter by clicking on this link and following the instructions.

  7. Opting not to accept Cookies will not affect your visit to our website, which will remain fully functional. However it means that we will have less  information on which to base improvements to the website. 

  8. If you have any views on our use of Cookies, or if you want more information, please do not hesitate to contact me at 01994 231 867 or by e-mail at webmaster at glyn-coch dot com 

 

 

Terms and Conditions of Knitting Loom Purchase

Thank you for choosing to buy one of our products. We really hope that you enjoy using your new loom/fibre/knitting equipment for many years. Please let us know how you get on with it. We are here to help if you have problems, or if you have any questions about its use or care. Contact us using the details on the contact page of the website, or phone 01994 231867


1) All goods supplied by us remain the property of Glyn-Coch Studios until paid for in full.

2) We check each loom before it leaves our premises to ensure that as far as possible it will arrive with you in perfect condition and free from manufacturing faults..

3) We believe that the materials used to make these looms are safe to use for their intended purpose.

4) We cannot take responsibility for loss or damage once the parcel has left our premises and is in transit. (Though some postal services or couriers offer insurance. Please ask us about this when ordering.)

5) We cannot take responsibility for damage to the loom or person caused by misuse of these products.

6) The small tack used to anchor the end of the wool has a sharp point, and the tool used to manipulate the wool, though not sharp, could scratch or penetrate skin. Some parts are small enough to swallow. Therefore we strongly recommend that children or people with special needs are closely supervised when using our looms.

7) We can take no responsibility for damage caused by the fibres (e.g. wool, cotton etc.) used to knit on these looms, and would recommend that you observe any warnings given by the fibre manufacturers

8) Please consult your local authority before disposing of looms you no longer use, as special conditions may effect the recycling of the MDF base or Nylon pegs. Precautions may be advised before cutting or grinding MDF.

9) We are based in the UK and understand our obligations under UK laws. We cannot be held responsible if foreign laws expect different standards, but if you are aware of a difference in your country, please let us know so that we can improve our future products or services.

10) However, if you do experience problems when using the looms, please tell us so that we can advise you how you can get over the problems, and if appropriate modify future products.

 Terms and Conditions of Bone China Purchase

 

Thank you for choosing to buy one of our products. We really hope that you enjoy using your new china for many years. Please let us know

how you get on with it. We are here to help if you have problems, or if you have any questions about its use or care. Contact us using the details on the contact page of the website, or phone 01994 231867

1) All goods supplied by us remain the property of Glyn-Coch Studios until paid for in full.

2) We check each item before it leaves our premises to ensure that as far as possible it will arrive with you in perfect condition and free from manufacturing faults. Please tell us, as soon as possible, if you find any problems that we missed.

3) We believe that the materials used to make and decorate our bone china are safe to use for their intended purpose.

4) We cannot take responsibility for loss or damage once the parcel has left our premises and is in transit. (Though some postal services or couriers offer insurance. Please ask us about this when ordering.)

5) We cannot take responsibility for damage to the china or person caused by misuse of these products.

6) We cannot guarantee that the china we decorate is made in the UK, though we buy only from British manufacturers and wholesalers, and 

where possible, buy items that we know were made in the UK. 

7) All our decoration is fired on, and should last for many decades without deterioration. It should survive daily washes by hand or dishwashing machine. However, if the glaze becomes chipped or damaged in any way, (as with any other china,) water may penetrate into the clay and this could result in discolouration. We would suggest that you reserve items that may be chipped for special occasions only, and avoid prolonged soaking.

8) Please obey local authority instructions when disposing of china you no longer use. 

9) We are based in the UK and understand our obligations under UK laws. We cannot be held responsible if foreign laws expect different standards, but if you are aware of a difference in your country, please let us know so that we can improve our future products or services.

10) However, if you do experience problems when using the china, please tell us so that we can advise you how you can get over the problems, and if appropriate modify future products.

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